Effective Date: 01/06/2026

1. Agreement to These Terms

By using our website or booking a cleaning service, you agree to follow these Terms & Conditions and all applicable laws. If you do not agree with these terms, please do not use our website or services.

2. Our Services

• Standard House Cleaning
• Deep Cleaning
• Move-In & Move-Out Cleaning
• Office & Commercial Cleaning
• Apartment Cleaning
• Customized Cleaning Services

Service availability, pricing, and scheduling will be confirmed during the booking process.

3. Booking & Payment

• Appointments can be scheduled through our website, booking system, by phone, or by email.
• Payment is due according to the payment terms shown during booking.
• We accept major credit cards, debit cards, and other approved payment methods.
• Prices may vary depending on the size of the property, its condition, and the services requested.
• Failure to complete payment may result in cancellation of your appointment.

4. Cancellations & Rescheduling

• Please provide at least 48 hours’ notice if you need to cancel or reschedule your appointment.
• Cancellations made with less than 48 hours’ notice may be subject to a cancellation fee.
• Recurring cleaning services should also be cancelled or rescheduled at least 48 hours before the next scheduled visit.
• Missed appointments or situations where our team cannot access the property may result in the full service charge.

5. Satisfaction Guarantee

• Contact us within 24 hours if you are not satisfied.
• We may return to re-clean the affected area when appropriate.
• Photos or additional details may be requested.
• Refunds are generally not provided once a service has been completed.

6. Customer Responsibilities

• Provide safe access to the property.
• Ensure water and electricity are available.
• Secure valuables and fragile items.
• Inform us of any special requests.
• Keep pets secured when necessary.

7. Property Access

If our team cannot access the property at the scheduled time, a lockout or no-access fee may apply.

8. Damages & Liability

Please report any concerns within 24 hours. Verified claims are limited to the amount paid for the affected service.

9. Health & Safety

We reserve the right to refuse service where conditions are unsafe or hazardous.

10. Privacy

We respect your privacy and do not sell your personal information. Please review our Privacy Policy for details.

11. Refusal or Termination of Service

We may refuse or discontinue service due to unsafe conditions, abusive behavior, fraudulent activity, repeated non-payment, or illegal activities.

12. Website Content

All website content belongs to Amber’s Cleaning LLC and may not be copied or reused without permission.

13. Disclaimer

Our website and services are provided ‘as is’ without warranties of any kind.

14. Limitation of Liability

To the fullest extent permitted by law, Amber’s Cleaning LLC is not liable for indirect or consequential damages.

15. Third-Party Websites

We are not responsible for the content or privacy practices of external websites.

16. Updates to These Terms

These Terms may be updated periodically. Continued use of our website constitutes acceptance of the revised terms.

17. Governing Law

These Terms are governed by the applicable laws of the state in which Amber’s Cleaning LLC operates.

Contact Us

Amber’s Cleaning LLC
Website: amberscleaningllc.com
Email: amberroccz@yahoo.com
Phone: 253-970-2545
Business Address: Graham, WA, United States, 98338